sanjith (@sanjith) • Hey
sanjith (@sanjith) • Hey
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A vital aspect of web3 protocol design should be to reduce/eliminate the need for traditional customer support. There's a learning curve for sure, but also improves stickiness of users. More people will come but slower than most expect, the wave is just beginning. Inorganic onboarding contributes to higher churn. #StickyFrensOnLens
Early enough to get a handle with my actual name...